Elevating service for the age 50+ since 2003
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Programs

Learn more. Serve better. Grow with purpose.

From a practical foundation course to professional designation and enterprise learning, there is a clear path for every person and organization.

Help me choose
Team certification

Age-Friendly Business® Alliance

Build a consistent, exceptional customer experience across your team. When all customer-facing staff complete the Foundation Course and your organization commits to the Code of Service, your business earns certification and Alliance membership.

  • 90-minute online Foundation Course
  • Certification for your business
  • Member marketing tools and resources
  • International Alliance directory presence
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Professional designation

Certified Professional Consultant on Aging (CPCA)®

A comprehensive designation for professionals who want deeper knowledge of the health, social, financial and legal dimensions of aging—and the confidence to apply it responsibly.

  • Foundation Course starting point
  • Specialized professional curriculum
  • Continuing education requirements
  • Code of Professional Responsibility
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Flexible learning

Courses, bundles and modules

Choose from focused education for individuals or teams. Learn at your own pace with 24/7 access to topics that strengthen both service quality and business performance.

  • 40+ professional modules
  • Targeted topic bundles
  • Select continuing education credits
  • Business and leadership skills
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Built around you

Custom enterprise solutions

No cookie-cutter packages. We work with associations, employers and community organizations to align education, coaching and resources with their goals.

  • Custom learning pathways
  • Group and enterprise access
  • Individual or group coaching
  • Implementation support
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Start here

The Age-Friendly Business® Foundation Course

An eye-opening introduction to universal age-related changes—from vision, hearing and mobility to cognition, communication and ageism—and what they mean for your customer experience.

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Not sure which option fits?

Tell us about your team, industry and goals. We’ll recommend a practical next step.

Find your solution